Privacy Statement
At SOLA Counselling (“SC”), safeguarding your privacy is a cornerstone of our commitment to you. Our Privacy Policy is crafted to provide clarity on how we collect, utilize, and protect the information you entrust to us, empowering you to make informed choices when engaging with SC’s services.
Definitions:
Throughout this agreement, “Service” pertains to SC’s offerings accessible via our website at www.solacounselling.com (referred to as the “Site”). This includes browsing SC’s services, signing up for course notifications or newsletters, accessing educational materials, viewing content on SC’s social media platforms, or reaching out to SC. References to “our” and “we” indicate SC, while “you” denotes you as a user of our Service. By agreeing to our Privacy Policy, you consent to the collection, storage, use, and disclosure of personal information as outlined herein.
Information Collection:
We gather both “Non-Personal Information” and “Personal Information.” Non-Personal Information encompasses data that cannot personally identify you, such as anonymous usage statistics, general demographic details, referring/exit pages and URLs, platform types, preferences submitted by you, and preferences derived from your data and interaction.
Collection of Personal Information:
For delivering services and products via our Site, SC may collect personally identifiable information including your first and last name, mailing address, email address, and phone number. If you make purchases, we collect billing and credit card details solely to facilitate the transaction.
Information Gathered via Technology:
No Personal Information submission is required to browse our website. However, to enhance service quality, we track information provided by your browser or our software application. This includes the referring URL, browser type, device information, access timestamps, and similar data that does not identify you personally. We employ cookies, small text files with anonymous unique identifiers, to gather this information. Cookies facilitate collecting Non-Personal information and recording user preferences, both individually (anonymously) and collectively.
Information You Optionally Provide:
In addition to browser-generated data, when you subscribe for course notifications, newsletters, workbooks, or submit a contact form, you authorize us to collect, store, and utilize your email address and other provided information as per this Privacy Policy.
Usage and Sharing of Information:
Personal Information: We do not sell, trade, rent, or share your Personal Information for marketing purposes without your explicit consent. Personal Information may be shared with third-party vendors, like email communication servers, solely to perform services for SC under our direction and in compliance with our Privacy Policy.
Your Personal Information Rights:
You retain the right to opt out of marketing communications at any time. Instructions for unsubscribing from promotional emails are provided in each communication. Note that even if you opt out of promotional emails, administrative emails related to your SC client status may still be sent.
Protection of Information:
We’ve implemented security measures to safeguard your information from unauthorized access. Only essential data such as your name and email address is collected and stored in secure environments.
Links to External Sites:
While we may include links to other websites or applications as part of our Service, their privacy practices are independent of SC. This Privacy Policy applies solely to information gathered by SC via the Site and Service. We encourage reviewing the privacy statements of external sites before engaging with them.
Privacy Policy Updates:
We reserve the right to modify this policy and its Terms of Service. Significant changes will be notified via email or prominently displayed on our Site, with such updates taking effect after 30 days. Minor changes or clarifications are effective immediately. It’s advisable to periodically review our Site and privacy page for updates.
Your continued use of our Service post-notification indicates acceptance of any modifications to this Privacy Policy.
This Privacy Statement is effective as of January 2024.